Delivery & Returns
Delivery
We usually deliver within 5 working days in the UK. We ship internationally and suggest to allow 5-7 working days for the EU and 5-10 working days for outside the EU. Please add an extra 7 working days to these timings if you are having an artwork bespoke framed.
All our products are carefully wrapped in robust, degradable packaging to make sure they reach you in pristine condition.
Please be aware that international deliveries may be subject to local import duties and taxes. These charges are beyond our control and any extra cost needs to be covered by the customer.
Returns Policy
If the goods arrive and are damaged, please inform us within 48 hours and we will arrange a replacement.
Prints and T-Shirts
Our prints and t-shirts are printed bespoke to your order, so please carefully check you are happy with the design and the sizing information provided as they are non-refundable.
Tea Towels, Mugs and Wallpaper
If you have changed your mind and would like a refund, please return the item ‘as new’ in its original, saleable condition within 28 days of receipt. We can refund the products but not the postage costs.
Wallpaper cannot be returned after it has been unwrapped. Please use our sample service if you’re weighing up whether the wallpaper is right for your room.
Please send all returns back in their original packaging, state the reason for the return, and tell us whether you’d like a refund or exchange. Retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit.
The address for returns is Bold & Noble, 13 The Ridgeway, Hitchin, Hertfordshire, SG5 2BT.
Please give us up to two weeks to process your refund or exchange.