We want you to love your products and we won’t be happy if you’re not. If the goods arrive and are damaged or faulty please inform us within 48 hours and we will arrange a replacement.
If you’re returning your order for any other reason, under the Consumer Protection Distance Selling act you are entitled to a full refund if the item is returned in its original condition within seven days of receipt. Wallpaper can not be returned after it has been unwrapped, hung or cut. Please send all returns back in their original packaging, state the reason for the return, and tell us whether you’d like a refund or exchange. Retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit.
Unfortunately we are unable to offer refunds or exchange on wallpaper once it is opened. Please use our sample service if you’re weighing up whether the wallpaper is right for your room.
Please give us up to two weeks to process your refund or exchange.